Contact Us

Address & Communication

If you want to know more about the Legal Aid Department, you may contact us by one of the following means:

By Tel.	(852) 2537 7677 (24-hour Interactive Voice Processing System) Self-service Call-flow Diagram
By Fax	(852) 2537 5948
E-mail	ladinfo@lad.gov.hk
By Post

Office	Services
Headquarters [Map]	Application and processing of civil and criminal cases Criminal Litigation Personal Injury Litigation Costing Enforcement
24/F to 27/F, Queensway Government Offices, 66 Queensway, Hong Kong
Hong Kong Sub-office [Map]	Family Litigation Wages claims (Referral from Labour Department only)
30/F Revenue Tower, 5 Gloucester Road, Wan Chai, Hong Kong
Kowloon Branch Office [Map]	Application and processing of civil cases except employees' compensation claims
G/F & 3/F, Mongkok Government Offices, 30 Luen Wan Street, Mong Kok, Kowloon

Opening hours

Please click here to find out the details of our opening hours.

Customer Service Officers

Name	Division/Section	Contact Number
Ms Kimberly YU	Policy & Administration Division	2867 3171
Mr Philip LEUNG	Application & Processing Division, Headquarters	2867 3309
Mr Gary CHENG	Application & Processing Division, Kowloon Branch Office	2399 2328
Ms Carrie NG	Civil Litigation Section 1	2867 3123
Ms Catherine CHEUNG	Civil Litigation Section 2, Hong Kong Sub-office	2594 7884
Mr Sunny KWAN	Crime Section	2867 3139
Ms Florence LO	Costing Unit and Enforcement Unit	2867 3152

Please note that the Legal Aid Department does not provide legal advice service to members of the public. For more information on how to seek legal advice in Hong Kong, you may view our publication on "How to apply - Legal Services".

Comments & Suggestions

If you have any suggestions or comments on the quality of the services we deliver, you may:

• make use of the suggestion boxes at the reception areas of our offices;
• in the case of an applicant or aided person, fill in the questionnaire which is sent to you together with the result of application and return it to us; or
• email your suggestions or comments to ladinfo@lad.gov.hk.

If you have any complaint, you may contact our Departmental Complaints Officer in the following ways:

By Post:	Departmental Complaints Officer Legal Aid Department 27/F, Queensway Government Offices 66 Queensway Hong Kong
By Telephone:	(852) 2867 3171
By Fax:	(852) 2869 0525
By E-mail:	ladinfo@lad.gov.hk

We will handle all complaints, impartially and expeditiously. We will give you an interim reply within 10 days if the complaint is complicated.

Accessibility of Office Premises and Facilities

Barrier-free Facilities

If you have any enquiries or comments on the accessibility of our office premises, facilities and services, please contact the following Access Co-ordinator and Access Officers.

Access Co-ordinator

Name	Division/Section	Contact Number
Mr Steve WONG	Policy & Administration Division	2867 3097

Deputy Access Co-ordinator

Name	Division/Section	Contact Number
Mr P H WONG	Policy & Administration Division	2867 4449

Access Officers

Name	Division/Section	Contact Number
Mr Ivan LEE	Application & Processing Division, Headquarters	2867 3018
Mr Gary CHENG	Application & Processing Division, Kowloon Branch Office	2399 2328
Ms Carrie NG	Civil Litigation Section 1	2867 3123
Ms Catherine CHEUNG	Civil Litigation Section 2, Hong Kong Sub-office	2594 7884
Mr Vincent LAU	Crime Section	2867 3071
Ms Florence LO	Costing Unit and Enforcement Unit	2867 3152
Miss Abby YAN	Administration Section	2867 4687