Contact Us

Address & Communication

If you want to know more about the Legal Aid Department, you may contact us by one of the following means:

By Tel. (852) 2537 7677 (24-hour Interactive Voice Processing System) Self-service Call-flow Diagram
By Fax (852) 2537 5948
E-mail ladinfo@lad.gov.hk
By Post
Office Services
Headquarters [Map]
  • Application and processing of civil and criminal cases
  • Criminal Litigation
  • Personal Injury Litigation
  • Costing
  • Enforcement
24/F to 27/F,
Queensway Government Offices,
66 Queensway,
Hong Kong
Hong Kong Sub-office [Map]
  • Family Litigation
  • Wages claims (Referral from Labour Department only)
30/F Revenue Tower,
5 Gloucester Road,
Wan Chai, Hong Kong
Kowloon Branch Office [Map]
  • Application and processing of civil cases except employees' compensation claims
G/F & 3/F, Mongkok Government Offices,
30 Luen Wan Street,
Mong Kok, Kowloon

Opening hours

Please click here to find out the details of our opening hours.


Customer Service Officers
Name Division/Section Contact Number
Ms Kimberly YU Policy & Administration Division 2867 3171
Mr Philip LEUNG Application & Processing Division, Headquarters 2867 3309
Mr Gary CHENG Application & Processing Division, Kowloon Branch Office 2399 2328
Ms Carrie NG Civil Litigation Section 1 2867 3123
Ms Catherine CHEUNG Civil Litigation Section 2, Hong Kong Sub-office 2594 7884
Mr Sunny KWAN Crime Section 2867 3139
Ms Florence LO Costing Unit and Enforcement Unit 2867 3152

Please note that the Legal Aid Department does not provide legal advice service to members of the public. For more information on how to seek legal advice in Hong Kong, you may view our publication on "How to apply - Legal Services".

Comments & Suggestions

If you have any suggestions or comments on the quality of the services we deliver, you may:

  • make use of the suggestion boxes at the reception areas of our offices;
  • in the case of an applicant or aided person, fill in the questionnaire which is sent to you together with the result of application and return it to us; or
  • email your suggestions or comments to ladinfo@lad.gov.hk.

If you have any complaint, you may contact our Departmental Complaints Officer in the following ways:

By Post:  Departmental Complaints Officer
Legal Aid Department
27/F, Queensway Government Offices
66 Queensway
Hong Kong
By Telephone:  (852) 2867 3171
By Fax:  (852) 2869 0525
By E-mail:  ladinfo@lad.gov.hk

We will handle all complaints, impartially and expeditiously. We will give you an interim reply within 10 days if the complaint is complicated.

Accessibility of Office Premises and Facilities

Barrier-free Facilities

If you have any enquiries or comments on the accessibility of our office premises, facilities and services, please contact the following Access Co-ordinator and Access Officers.


Access Co-ordinator
Name Division/Section Contact Number
Mr Steve WONG Policy & Administration Division 2867 3097

Deputy Access Co-ordinator
Name Division/Section Contact Number
Mr P H WONG Policy & Administration Division 2867 4449

Access Officers
Name Division/Section Contact Number
Mr Ivan LEE Application & Processing Division, Headquarters 2867 3018
Mr Gary CHENG Application & Processing Division, Kowloon Branch Office 2399 2328
Ms Carrie NG Civil Litigation Section 1 2867 3123
Ms Catherine CHEUNG Civil Litigation Section 2, Hong Kong Sub-office 2594 7884
Mr Vincent LAU Crime Section 2867 3071
Ms Florence LO Costing Unit and Enforcement Unit 2867 3152
Mr Keith CHUN Administration Section 2867 4687
 
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