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Contact Us

Address & Communication

If you want to know more about the Legal Aid Department, you may contact us by one of the following means:

By Tel. (852) 2537 7677 (24-hour Interactive Voice Processing System) Self-service Call-flow Diagram
By Fax (852) 2537 5948
E-mail ladinfo@lad.gov.hk
By Post
Office Services
Headquarters [Map]
  • Application and processing of civil and criminal cases
  • Criminal Litigation
  • Personal Injury Litigation
  • Family Litigation
  • Wages claims (Referral from Labour Department only)
  • Costing
  • Enforcement
9/F & 24/F to 27/F,
Queensway Government Offices,
66 Queensway,
Hong Kong
Kowloon Branch Office [Map]
  • Application and processing of civil cases except employees' compensation claims
G/F & 3/F, Mongkok Government Offices,
30 Luen Wan Street,
Mong Kok, Kowloon

Opening hours

Please click here to find out the details of our opening hours.

Customer Service Officers
Policy & Administration Division
Name Section/Unit Contact Number
Ms Kimberly YU Administration Section 2867 3171
Ms Florence LO Costing Unit and Enforcement Unit 2867 3152


Application & Processing Division
Name Section/Unit Contact Number
Mr Philip LEUNG Headquarters 2867 3309
Mr Gary CHENG Kowloon Branch Office 2399 2328


Litigation Division
Name Section/Unit Contact Number
Ms Carrie NG Civil Litigation Section 1 2867 3123
Ms Catherine CHEUNG Civil Litigation Section 2 2867 4816
Please note that the Civil Litigation Section of the Litigation Division undertakes civil litigation for aided persons whose cases have been assigned in-house and does not provide enquiry or legal advice service to applicants who are applying for legal aid from the Application & Processing Division or aided persons whose cases have been assigned out to private lawyers. For enquiry about progress of legal aid applications, please contact the Application & Processing Division direct.
Name Section/Unit Contact Number
Mr Sunny KWAN Crime Section 2867 3139

Please note that the Legal Aid Department does not provide legal advice service to members of the public. For more information on how to seek legal advice in Hong Kong, you may view our publication on "How to apply - Legal Services".

Comments & Suggestions

If you have any suggestions or comments on the quality of the services we deliver, you may:

If you have any complaint, you may contact our Departmental Complaints Officer in the following ways:

By Post:Departmental Complaints Officer
Legal Aid Department
27/F, Queensway Government Offices
66 Queensway
Hong Kong
By Telephone:(852) 2867 3171
By Fax:(852) 2869 0525
By E-mail:ladinfo@lad.gov.hk

We will handle all complaints, impartially and expeditiously. We will give you an interim reply within 10 days if the complaint is complicated.

Accessibility of Office Premises and Facilities

Barrier-free Facilities

If you have any enquiries or comments on the accessibility of our office premises, facilities and services, please contact the following Access Co-ordinator and Access Officers.

Access Co-ordinator
Name Section/Unit Contact Number
Mr Steve WONG Policy & Administration Division 2867 3097
Deputy Access Co-ordinator
Name Section/Unit Contact Number
Mr P H WONG Policy & Administration Division 2867 4449
Access Officers
Name Section/Unit Contact Number
Mr Ivan LEE Application & Processing Division, Headquarters 2867 3018
Mr Gary CHENG Application & Processing Division, Kowloon Branch Office 2399 2328
Ms Carrie NG Civil Litigation Section 1 2867 3123
Ms Catherine CHEUNG Civil Litigation Section 2 2867 4816
Mr Vincent LAU Crime Section 2867 3071
Ms Florence LO Costing Unit and Enforcement Unit 2867 3152
Miss Abby YAN Administration Section 2867 4687